Hard drive Issues With iPod Classic
If you are a frustrated iPod Classic owner, this article is for you. iPods don’t always behave the way we want them to. If your iPod is behaving funnily and you have tried everything possible to repair it (Reset, Restart, Re-Sync), without success then a software reinstallation might help your case.
Software re-installation is an extreme measure that you should resort to only if nothing else sets your iPod right. You will have to erase your iPod for successful reinstallation. It is therefore more than advised that you backup all your iPod data before you start this procedure.
Erase your iPod The protocol you implement to erase your iPod will differ based on the operating system of your computer.
1. OS X: If your computer has OS X proceed to Disk Utility. Disk Utility can be accessed as follows — Macintosh HD> Applications> Utilities. Once you have the Disk Utility window open, look for your iPod in the list. Select it and then click the repair button. Next, select the Erase option to erase your iPod’s hard drive.
2. Windows XP If you use XP on your computer, erasing your iPod is a straightforward procedure. Open “My Computer” and select your iPod. It will be located alongside your “C” drive. Place your mouse’s pointer on your iPod’s icon. Right click and select “Format.” From the different options that show up on the Format screen, select “FAT 32,” and then click on “Format.” Formatting will erase all the data on your iPod. Once formatting is completed, you’ll be prompted to reboot your computer.
Restore your iPod
After it has been erased, your iPod is as good as new. You will have to restore it to its former glory. Start by connecting your iPod to the computer using the USB cable or FireWire that you had bought it with. Open iTunes on your computer after the iPod is connected. Generally, iTunes
senses the connection. It will then prompt you to install the software necessary to get your iPod up and running again.
If iTunes does not prompt, look for the “Source” column in the left half of the iTunes window. Choose your iPod in the “Source” column. Next, select the “Summary” option for your iPod. You will find it at the top of the iTunes screen along with other tabs such as “Music,” “Contacts” and “Photos.” Click on “Restore” in the “Summary” window.
If you are asked for your username and password, type them in and confirm the restore process. Your iPod’s factory settings will be restored. After restoration, remove the USB or FireWire cable from your iPod. On disconnection, your iPod will prompt you to reconnect. Use the cable and reconnect again.
Your iPod will now update and restart. After your iPod has restarted, you will see a “Do not disconnect” message
flashing on its screen. iTunes will then prompt you to name your iPod. Type in a name and select “Done.” iTunes main window will now be displayed. Wait until you get an “Update Completed” message. You can now quit iTunes. Remove the USB or FireWire cable from your iPod. A few seconds after disconnection, your iPod will display “Language” options. Choose the language you want. You are done.
If your iPod does not turn on, it might help to leave it unused for a period of 24 hours. Try this procedure again. If it still doesn’t work, you’ll need to get professional help. If the iPod ’s warranty is valid (check here), you can contact Apple via their support page or 1-800-MY-APPLE. If it isn’t, get it repaired from an expert.